Terms of Service

Terms of Service Effective Date: 3/16/2026

Welcome to The Mahj Market (“The Mahj Market,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the The Mahj Market website, marketplace, services, and related tools (collectively, the “Platform”). By accessing or using the Platform, you agree to these Terms.

1. Overview of the Marketplace The Mahj Market is an online marketplace that connects independent sellers of Mahjong-related products with buyers. The Mahj Market: • Provides the platform for listings and transactions
• Processes payments through third-party payment processors
• May offer optional shipping tools and services The Mahj Market does not manufacture, own, or directly sell most products listed on the Platform. Sellers are responsible for the products they list.

2. Eligibility To use the Platform you must: • Be at least 18 years old
• Provide accurate account information
• Comply with all applicable laws We reserve the right to suspend or terminate accounts that violate these Terms.

3. User Accounts Users may create an account to buy or sell on the Platform. You agree to: • Maintain the security of your login credentials
• Provide accurate and current information
• Accept responsibility for activity under your account The Mahj Market may suspend accounts suspected of fraud, abuse, or policy violations.

4. Seller Terms Seller Responsibilities Sellers agree to: • Provide accurate product descriptions and pricing
• Fulfill orders promptly
• Ship items within the stated processing time
• Comply with applicable consumer protection laws
• Provide customer service regarding their products Sellers are solely responsible for the items they list and sell.

Prohibited Listings The following items may not be listed: • Counterfeit products
• Copyright-infringing items
• Illegal goods
• Dangerous or regulated goods without proper compliance
• Any items that violate applicable laws The Mahj Market reserves the right to remove listings at its discretion.

5. Fees and Commissions The Mahj Market charges certain fees to maintain and operate the marketplace. Fees may include: • Listing fees
• Transaction commissions
• Payment processing fees
• Optional promotional services Specific fee schedules will be published on the Platform and may change with notice. The Mahj Market reserves the right to modify fees with reasonable notice.

6. Payments Payments are processed through third-party payment providers such as Stripe, Shopify Payments, or similar providers. By using the Platform, you agree to the terms of the applicable payment processor. The Mahj Market may: • Collect payment from buyers
• Deduct marketplace fees
• Remit remaining funds to sellers Payment timing may vary depending on payment processor policies.

7. Shipping Sellers are responsible for shipping purchased items to buyers. The Mahj Market may offer integrated shipping services through third-party providers such as Shippo or similar services. Sellers are responsible for: Accurate shipping information Timely shipment Handling lost or damaged packages Shipping costs and policies must be clearly stated in each listing.

8. Returns and Refunds Each seller is responsible for establishing their own return policy unless otherwise stated by The Mahj Market. Buyers should review seller return policies before purchasing. The Mahj Market may assist in dispute resolution but is not obligated to issue refunds unless required by law.

9. Buyer Responsibilities Buyers agree to: • Provide accurate shipping and payment information
• Complete transactions in good faith
• Respect seller policies Fraudulent or abusive purchasing behavior may result in account suspension.

10. Marketplace Role The Mahj Market acts solely as a platform provider. We do not: • Guarantee the quality, safety, or legality of items listed
• Guarantee that listings are accurate
• Guarantee that sellers will fulfill orders Transactions occur directly between buyers and sellers.

11. Intellectual Property All content on the Platform, including logos, designs, text, and software, is owned by Mahj Market or its licensors. Users may not: • Copy
• Reproduce
• Distribute
• Use content without permission Sellers retain ownership of their product images and descriptions but grant The Mahj Market a license to display them on the Platform.

12. Limitation of Liability To the fullest extent permitted by law, The Mahj Market shall not be liable for: • Seller conduct
• Product defects
• Shipping delays
• Third-party services The Mahj Market’s total liability shall not exceed the amount of fees paid by the user to the Platform in the previous 12 months.

13. Dispute Resolution Users agree to attempt to resolve disputes directly. If disputes cannot be resolved, they may be handled through: • Mediation
• Binding arbitration
• Applicable courts in the state of [Insert State]

14. Account Termination The Mahj Market reserves the right to suspend or terminate accounts that: • Violate these Terms
• Engage in fraudulent activity
• Harm the marketplace community Users may also close their accounts at any time.

15. Privacy Use of the Platform is also governed by our Privacy Policy, which describes how we collect and use personal information.

16. Changes to These Terms The Mahj Market may update these Terms periodically. Updated terms will be posted on the Platform with a revised effective date. Continued use of the Platform constitutes acceptance of the updated Terms.

17. Contact Information For questions regarding these Terms, please contact: The Mahj Market
support@themahjmarket.com
www.themahjmarket.com